Please make sure to use a proper box, protective bag or padding paper to wrap the stuff that is supposed to be returned to us. Don´t forget to enclose the return form and assure that the shipment is postpaid addressed to:

IC Music and Apparel GmbH

Hopeless Records Merchandise

Gewerbepark Brünner Str./Bereich A

A Brünner Str. 8

04209 Leipzig - Germany

In order to return your order, you can use the original packagingof your shipment or your own resources for example a cardboard box.After receipt and processing of your return, the refund will beprocessed and you're then able to order any desired exchange sizesdirectly in our shop by placing a new order.

Please pay attention to the following:

Please note the deadline for all returns is 30 days after thearrival of your delivery, you can return any item for whateverreason.
The item has to be unwashed.
Tickets will not be refunded or exchanged.
Unsealed CDs, DVDs or Vinyls can not be exchanged

For further questions please call us at:  +49 341 22 17 10 90  (Mon-Fri 9.30 am - 7 pm, Sat 09 am - 01 pm) or send an e-mail to